Articles
Listening: A neglected skill in communicating with co-workers and management.
Advocates active listening and paraphrasing as valuable skills in staff interactions.
By Hy Resnick, PhD, Professor Emeritus, University of Washington.
Negative work environments: A culture/climate improvement strategy.
“Change from Within” described as a method of improving work environments that are less than satisfying.
By Hy Resnick, PhD, Professor Emeritus, University of Washington
Effective Meeting Facilitation: The Sine Qua Non of Planning.
Meetings: Say the word "meeting" and expect to hear sighs, groans, or sarcastic remarks. Yet, planning requires people to come together frequently over a period of time in a word meeting. Well-planned and facilitated meetings sustain participants' energy and allow them to contribute their best thinking to the planning endeavor.
By Miranda Duncan.
Conflict and overcoming it in discussion.
Explores ways of overcoming conflict in the Doctor and patient relationship and advocates a partnership through dialogue.
By Linus Geisler.
Leader as Coach: 4 Tips for Better Results.
From Manage Smarter publication, March 16, 2007.
By Eric Patten and Kerry Patterson.
Horizontal Virtual Collaborative Teams (HVCT): an introduction.
If you already work in a corporate environment, you've already recognized that teams have become the lifeblood of organizations. They enable the exchange of information, expertise, and creativity to span more than just one person. Collaboration, shared ownership, role clarification-these are not just ideas; they are the livelihood of teams.
By Steve Van Doren.
